Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
How cold should the water be?
The therapeutic range is 45-55°F (7-13°C). Beginners should start around 55-60°F and work down over time. Our systems maintain precise temperature control.
How long should I stay in?
Start with 1-2 minutes and gradually work up to 3-5 minutes. Most benefits are achieved within this timeframe.
Do I need special plumbing or electrical?
No special plumbing needed. Most units require a standard 110V outlet. Simply fill with a garden hose and plug in.
What about financing?
Yes! We offer 0% APR financing for 12 months through our partners. Apply at checkout for instant approval.
What's your return policy?
30-day satisfaction guarantee. If you're not happy, return it for a full refund (return shipping costs apply).